To our valued clients:
We know all of you are impacted by the current situation. For some, this will be the toughest situation many of you will have faced. For others, an unexpected and unplanned upswing in demand for your goods and services will bring its own challenges.
We want to assure you that we are here and will continue to support you through this unprecedented situation. We have been working from home and our systems have held up well. At times, we have been busy and not able to answer your calls immediately. Please leave a voicemail message or email support@visionaries.com.au. We will get back to you as soon as we can.
We are mindful of adhering to current restrictions and social distancing guidelines and will only attend a client site if it absolutely critical. We will be relying heavily on remote support tools such as TeamViewer, more than ever for the foreseeable future. If you don’t already have access to TeamViewer, please download our Visionaries Quick Support link from our website and save it on your desktop to give us quick, easy and secure access to assist you.
Please call 03 9005 4444 or email support@visionaries.com.au with any support issues or concerns. Please also keep in mind that we have the facilities to ensure you are able to access your mission critical systems from anywhere. Just ask how we can help keep your business going in these uncertain times.
Please continue to take care of yourselves, your co-workers, your family and friends. Be kind to one another.
Your Visionaries team
